SHIPPING AND RETURNS
About Your Shipment
If an item is out of stock at the time of your order, it will be shipped as soon as it becomes available. Please note that all orders are subject to review, which may impact shipping times. Once your order ships, you’ll receive an email with a tracking number for your convenience.
For custom orders:
- Quantities of 500 to 1,000 pieces will typically ship within 25 days.
- In-stock products will ship within 15 days.
Return Policy
At Cachito, we’re dedicated to delivering top-quality products and services. If you encounter any issues with your shipment, please provide photos, a detailed description, or a checking report.
Returns or exchanges must be initiated within 30 days of receiving your order. Refunds will be processed within 14 business days after we receive the returned items and will be issued to your original payment method.
Feel free to contact us with any questions or concerns!
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